Seven Taskforce
IT Support Services
IT Support L1 – Security Monitoring & Basic Support
IT Support L2 – Security Operations & Vulnerability Management
IT Support L3 – Security Engineering & Compliance Management
IT Support L4 – Security Strategy & Advisory (Advanced Level)
All items is a recurring or deferred purchase. By continuing, I agree to the cancellation policy and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted.
IT Support L1 – Security Monitoring & Basic Support
Focus: Investigation, remediation support, and operational security.
Services Offered:
• Security alert monitoring and triage
• Review of security notifications
• Basic investigation of suspicious activities
• Phishing email identification and reporting
• URL reputation checking
• URL reputation checking
• User security awareness support
• Basic vulnerability report review
• Ticket creation and escalation
• Security incident documentation
Tools:
• SIEM dashboards
• Email security tools
• Endpoint security console
Deliverables:
✓ Security monitoring reports
✓ Incident tickets
✓ Initial investigation notes
IT Support L2 – Security Operations & Vulnerability Management
Focus: Investigation, remediation support, and operational security.
Services Offered:
• Security alert investigation
• True positive / false positive analysis
• Vulnerability scan execution
• Vulnerability report analysis
• Risk prioritization
• Remediation tracking
• CrowdStrike Falcon agent
monitoring/support
• DLP incident handling
• Phishing investigation
• Security compliance checks
• Monthly security review support
Tools:
• Qualys Vulnerability Management
• Qualys Policy Compliance
• CrowdStrike Falcon
• Securonix
• Symantec DLP
Deliverables:
✓ Vulnerability assessment reports
✓ Security incident analysis
✓ Remediation tracking reports
IT Support L3 – Security Engineering & Compliance Management
Focus: Design, improvement, and implementation of security controls.
Services Offered:
• Security policy implementation
• CIS Benchmark compliance assessment
• Security baseline review
• Vulnerability remediation planning
• Endpoint security configuration review
• Security tool deployment support
• DLP policy improvement
• Audit preparation support
• Security risk assessment
• Security process improvement
Tools / Frameworks:
• CIS Controls
• Security Policies
• Vulnerability Management Platforms
• Endpoint Security Solutions
Deliverables:
✓ Compliance assessment reports
✓ Security improvement plans
✓ Risk mitigation strategy
IT Support L4 – Security Strategy & Advisory (Advanced Level)
Focus: Security leadership, governance, and long-term protection.
Services Offered:
• Cybersecurity strategy planning
• IT governance improvement
• Security roadmap creation
• Security maturity assessment
• Enterprise risk management support
• Security architecture recommendations
• Incident response planning
• Security awareness program design
• Executive security reporting
• Security policy framework development
Deliverables:
✓ Security roadmap
✓ Governance framework
✓ Executive security reports
✓ Long-term security improvement plan
Customer Reviews
5.00 out of 5
Based on 4 reviews
Mariana Lennert
Mariana Lennert- Feminine Empowerment and Leadership Mentor
Janelle has been incredible, her attention, support and knowledge has transformed my business.
The Closet Edit
On Point Everytime
Having help with our website, newsletters, content has been extremely helpful in getting projects going. We have love the ease in communication, delivery, and speed with how everything comes together. If you need extra support, they are the best!
Dr. Esosa
The work you do matters.
I couldn't have done this work without you all. It would've stressed me out.
So I just wanted to take a moment to say a big thank you for all your hard work. The work you do matters.
Elena D, Coach & Podcast Host
THANK YOU to you and your team